Engagement Manager


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https://www.charltonrecruitment.co.uk/177-engagement-manager/high-speed-rail/midlands/job2018-09-12 10:50:541970-01-01 Charlton Recruitment
Job Type Freelance/Contract
Location Snowhill Birmingham
Area Midlands, UK Midlands UK Snowhill Birmingham
Sector High Speed Rail
Salary £308 - a day (inside IR35) - 6 year contract
Start Date
Advertiser Charlton Recruitment
Telephone 01242 802642
Job Ref HS940
Job Views 699
Description

 

Engagment Manager reporting to Senior Engagment Manager working on Phase 2b of High Speed 2.

1. JOB PURPOSE

1.1 Develops and delivers the plan for engaging with the affected communities and their representatives and creates strong stakeholder relationships in order to achieve organisational objectives.
 
2. ACCOUNTABILITIES
2.1 Develop and implement regional and local plans for community engagement to ensure there is public awareness of: the project; its benefits and local impacts; the support HS2 Ltd provides to affected communities; and how they can get involved in the development of the railway.
2.2 Engage with local representative groups to identify appropriate channels for engagement, particularly with those who are vulnerable or require additional support.
2.3 Maintain internal and external stakeholder relationships, apprising Ministers and senior HS2 employees and civil servants of progress.
2.4 Work with community stakeholders and local representatives to minimise objections to the Hybrid bill.
2.5 Through engagement, gather relevant information to ensure the organisation understands how the proposals impact on local communities.
2.6 Represent HS2 Ltd in the region, including with local elected representatives and business groups, and act as HS2 Ltd spokesperson in local and regional media.
2.7 Ensure all engagement is recorded in line with organisational policies.
2.8 Ensure appropriate processes are followed to promote knowledge and understanding of community views and concerns within the organisation.
 
3. KNOWLEDGE, SKILLS, EXPERIENCE
3.1 Intermediate experience engaging and working with communities, including in a hostile and complex environment.
3.2 Demonstrable track record of using strong communication and interpersonal skills to establish and maintain good working relationships with a wide variety of stakeholders, including local communities, business representatives, and elected representatives.
3.3 Proven ability to develop and deliver a local engagement strategy
3.4 Strong planning and organisational skills.
 
3.5 Experience of presenting a large amount of complex information to a wide range of stakeholders in an appropriate style.
3.6 Able to operate effectively within a community engagement or consultation forum environment.
3.7 Demonstrable track record of delivering sensitive – and at times distressing ‐ messages to the individuals and community groups
3.8 Experience of line managing staff.
3.9 Experience of working in a large infrastructure project environment is desirable.
3.10 A local authority background would be useful although but not essential.
 
4. DECISION MAKING
4.1 Autonomy to decide how they deliver their engagement in their area and find the right solutions.
4.2 Reasonable degree of autonomy within boundaries set by strategy
 
5. FACTS AND FIGURES
5.1 Manage a team of up to three advisors, some of whom could be managed remotely.
 
6. OTHER CONTEXTUAL
6.1 Managing internal and external stakeholders at all levels is critical to the success of this role.
6.2 Flexibility & willingness to respond positively to uncertainty and change.
6.3 Autonomy to make appropriate decisions on local area management within the boundaries set by strategy
6.4 High level of influence
6.5 Requires frequent travel within the HS2 Phase Two region & remote working.
6.6 Requires strong personal resilience in a challenging and dynamic environment, as well as awareness of and sensitivity to local and national political issues.
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